Products

• ITIL Applications Suite
• ez2Track

ITIL Applications Suite

This suite of applications implements various ITIL processes to help streamline the processes of any IT department and ensure regulatory compliance. It consists of the following modules:

• Incident Management
• Change Management
• Configuration Management
• User Access and Authorization Management
• Contracts Management
• Asset Management

The application can be used from any device including laptops, tablets and phones. Some key features are:

• Relevant dashboards and reports available for KPIs and metrics tracking
• Pleasing mobile enabled UI
• Import and Export of data to various formats like Excel, pdf, csv
• Customizable and flexible workflow
• Graphical charts with download feature