Service Cloud

Service Cloud is a customer service and support application, and we understand that each customer has unique needs and processes. Therefore we offer a wide range of solutions and options tailored to unique needs of every client. Our experts study exact business requirements and design customized solutions to enhance the value for your customer service. We provide a customized package, which automates your service processes, streamline workflows, and helps your customer service team to connect with your customers through different channels, like email, phone, social media, online communities, or real-time Web chat, etc. This not only simplifies your service process but also helps your team to respond faster, and deliver more customer friendly service experiences. Customized workflows will not only automate your services processes, but also streamline the ticket management and build a knowledge base which enables the team to resolve customer issues faster and deliver an extraordinary service, making customers happy.

• Automate your service processes
• Enable support through different channels like email, phone, social media etc..
• Respond faster, and deliver more customer friendly service experiences
• Customized workflows
• Streamline ticket management
• Customized reports & dashboards