Community Cloud is a social platform from Salesforce.com that is designed to connect and facilitate communication among an organization's employees, partners and customers. It allows you to share information and collaborate with people outside your company who are key to your business processes. We help you to personalize a community to meet your company’s specific needs and seamlessly integrate it with Salesforce CRM data. Customer communities can be used for support and feedback. For companies with B2B business, partner communities can be used for qualifying leads, tracking revenue and providing product information and training. And internal employee communities can be resources for HR and IT information, as well as a place for discussion and collaboration.