Sales Cloud Consulting

"Sales Cloud" refers to the "Sales" module in salesforce.com. It is designed to be a start-to-end setup for the complete sales process; allowing for greater efficiency in your sales team and higher revenue generation. It helps to manage your leads with all the right information. NuAge has a team of certified resources who provide implementation and customization services mentioned below to our customers globally.

• Implement and automate lead, sales and support process. Track your deals from prospect to closure.
• Integrate Email with Salesforce Sales Cloud and track all important conversations instantly at a click.
• Migrate data from legacy CRM to Salesforce seamlessly
• Integrate all your data using robust tools, APIs or custom code and create a more engaged customer and employee experience with third-party integrations e.g. LinkedIn, Pardot, CTI Tools etc.
• Automate any or all of your critical custom business processes to ease day-to-day operations
• Customized reports and dashboards designed and developed specifically for your business needs.

Force.com App Development
With our extensive Force.com development experience, we can help you develop customized applications as per your business needs, faster and at much lower costs. We will work with you to perform careful requirement analysis, gap analysis, feasibility study, and price analysis. We develop user friendly applications that are highly efficient, customizable and easy to integrate.

Salesforce Lightening
Our team of expert developers rapidly create and deploy trusted cloud applications that are rock solid, secure, and scalable. We help you to automate your business processes, with the Lightning Process Builder, integrate with external applications, deliver mobile experiences, and modify your data object relationships with the Schema Builder. We customize applications as per your business needs, using Apex code, build powerful business logic and create custom triggers.

Salesforce Administration
Our Salesforce Administrators provide timely support to help you maximize your investments in Salesforce. Our team works closely with your business owners and subject matter experts to address your ongoing support needs so that you can fully leverage the system.

Team has hands on experience on each of the Administration features / functions below:

• Organization Setup
• User Setup
• Security and Access
• Standard and Custom Objects
• Data Management
• Reports and Dashboards
• Approvals and Workflows

Salesforce Integration
Our Salesforce Integration services help you integrate and align Salesforce with your other external and internal systems, enabling you to leverage them in a cohesive manner, which gives you more power to take quicker decisions.

Below are various integration options related to Force.com and other Salesforce platform technologies.

• User interface Integration.
• Data Integration.
• Security Integration.
• Business Logic Integration.

Service Cloud
Service Cloud is a customer service and support application, and we understand that each customer has unique needs and processes. Therefore we offer a wide range of solutions and options tailored to unique needs of every client. Our experts study exact business requirements and design customized solutions to enhance the value for your customer service. We provide a customized package, which automates your service processes, streamline workflows, and helps your customer service team to connect with your customers through different channels, like email, phone, social media, online communities, or real-time Web chat, etc. This not only simplifies your service process but also helps your team to respond faster, and deliver more customer friendly service experiences. Customized workflows will not only automate your services processes, but also streamline the ticket management and build a knowledge base which enables the team to resolve customer issues faster and deliver an extraordinary service, making customers happy.